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1.
International Journal of Evaluation and Research in Education ; 11(3):1240-1249, 2022.
Article in English | Scopus | ID: covidwho-1954951

ABSTRACT

A consultation is an act of discussing a certain issue between two or more parties. Consultation is considered very important especially in the context of higher education. The Novel Coronavirus 2019 (COVID-19) pandemic has shifted the education paradigm into digital dependency, including consultation management between students and academicians. However, a lack of studies has been conducted on the roles of self-efficacy towards user behavioral intention to use online consultation management systems in the aftermath of a pandemic. Therefore, the purpose of this research is to investigate the relationship between self-efficacy and user behavioral intention to use an online consultation management system. In terms of respondents, 270 students were selected based on convenience sampling. Findings were analyzed using statistical package for social sciences (SPSS) version 26 and SmartPLS version 3.2.8. Hence, this research revealed that proposed hypotheses were all supported. Self-efficacy has a positive and significant relationship with perceived usefulness and perceived ease of use. On the other hand, both perceived usefulness and ease of use were found positively influence attitude towards using online consultation management system. © 2022, Institute of Advanced Engineering and Science. All rights reserved.

2.
International Conference on Decision Aid Sciences and Application (DASA) ; 2021.
Article in English | Web of Science | ID: covidwho-1819822

ABSTRACT

Organizing an event requires tedious and repetitive activities. In the aftermath of the Novel Coronavirus 2019 pandemic, the face-to-face event has been replaced by a digital event. One of the events that have been transformed into a digital platform is the innovation exhibition. Event organizer heavily relying on various integrated information system to manage and automate the various process such as registration, submission of the project, jurying, and awards ceremony. Among these activities, the jurying process is considered as the crucial activity that determines the reliability and accuracy of the decision-making process. Therefore, the purpose of this paper is to investigate the roles of information system towards the decision-making approach. A quantitative questionnaire was developed, pre-test, pilot test before actual data collection. The findings were analyzed based on descriptive and inferential analysis using Statistical Package for Social Sciences version 26.

3.
International Conference on Information, Communication and Cybersecurity, ICI2C 2021 ; 357 LNNS:331-344, 2022.
Article in English | Scopus | ID: covidwho-1680614

ABSTRACT

The pandemic of Novel Coronavirus 2020 has shifted and transformed several industries: including educational institutions. Universities and schools were forced to turn into online education to continue the learning process. Several information systems were adopted such as a learning management system, video conferencing, google classroom, etc. However, sudden changes from face-to-face education to online distance learning raise user engagement towards the usage of the online platform, vice versa its impact on individual performance. Therefore, the purpose of this study is twofold;first, to investigate the individual’s learning experience from the context of perceived engagement with the LMS and second, to investigate the impact of perceived engagement (user involvement and user participation) on perceived performance in the context of adopting a learning management system among the students from one of the local universities in Kelantan. A quantitative research instrument was developed, and data was collected. The study’s findings were described in terms of descriptive and inferential analysis using Statistical Package for Social Science (SPSS) version 26. The results indicated that user involvement and user participation have a positive and significant relationship with the perceived performance. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

4.
International Conference on Information, Communication and Cybersecurity, ICI2C 2021 ; 357 LNNS:320-330, 2022.
Article in English | Scopus | ID: covidwho-1680613

ABSTRACT

Novel Coronavirus 2019 or COVID-19 has shifted the traditional face-to-face interaction into digital interaction, whereby people are meeting through online;education is no longer confined within the four walls of the classroom. Subsequently, this transformation also affected the service delivery provided by the library. Recent studies show that the usage of digital libraries increases in the aftermath of COVID-19. However, there is currently scarce literature on the factors that drive the increase of usage and its impact on users’ satisfaction behavior. Therefore, the purpose of this study is twofold;first, to investigate the level of digital libraries satisfaction in the aftermath of COVID-19 and second, to examine the factors that influence user’ satisfaction behavior on digital libraries. A quantitative research methodology was adopted;the instrument was developed by adopting previous research studies. The instrument was pre-tested, expert reviews, pilot-tested before actual data collection. Data was collected from one of the universities on the east coast of Malaysia. A total of 358 valid responses were received;responses were performed for data cleaning and coding. The findings were then analyzed using Statistical Package for Social Sciences (SPSS) version 26 and were analyzed based on descriptive and inferential analysis. The result shows that two hypotheses were accepted;digital resources quality and digital library affinity were found to have a significant and positive relationship with user’s satisfaction behavior, while digital library generic usability did not have a substantial and positive relationship with the user’s satisfaction behavior. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

5.
International Journal of Interactive Mobile Technologies ; 15(18):4-15, 2021.
Article in English | Scopus | ID: covidwho-1528940

ABSTRACT

The rise of novel coronavirus 2019 has shifted the roles of education industry. Face-to-face have become a distant memory;students and educators are now heavily relying on the digital communication. Application such as Google Meet, Webex, Webinar, Stream Yard, Zoom, and many more have become the new norm among educators and students. However, the sudden dependency on the digital technologies raises a question on the user intention to use this new digital technology. Therefore, the objective of this study is to determine the role of self-efficacy and domain knowledge towards user behavioral intention to use online distance learning. An instrument was developed by adopting to previous instruments and was analyze using Statistical Package for Social Science and SmartPLS for inferential analysis. Findings shows that the exogenous variables are capable to explained between 47.8% to 68.1% of the endogenous variables. © 2021. All Rights Reserved.

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